Returns & Exchanges

At PayMore, we stand behind our electronics with a 30-day satisfaction guarantee, ensuring you have peace of mind with every purchase. If you are not completely satisfied, we offer a streamlined return process for all eligible devices and accessories.

1

Initiate Your Request

Log into your PayMore account and visit the 'Order History' section to select the item you wish to return and generate a Return Merchandise Authorization (RMA) number.

2

Prepare the Device

Ensure all personal data is wiped, accounts are logged out, and the device is placed in its original packaging with all included cables and accessories.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your RMA.

4

Inspection and Refund

Once our technicians verify the device condition, your refund will be processed back to your original payment method within 3 to 5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing