Frequently Asked Questions

Everything you need to know about shopping with PayMore

What kind of warranty do you offer on electronics?

All products purchased from PayMore come with a standard 12-month manufacturer warranty. We also offer extended protection plans at checkout for additional peace of mind.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days. We also offer expedited 2-day shipping on most electronics if ordered before 2 PM EST.

Are the products sold on PayMore brand new?

Yes, we only sell brand new, factory-sealed electronics. Each item is sourced directly from authorized distributors to ensure authenticity.

What is your return policy for open-box items?

You can return most electronics within 30 days of delivery. Please note that opened items may be subject to a 15% restocking fee unless the product is defective.

Do you offer technical support for setup?

Absolutely. Our dedicated tech support team is available via live chat and email to help you set up your new devices or troubleshoot any initial connectivity issues.

Which payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Affirm for high-value purchases.